Privacy Policy

At Fielder Keepsakes, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the personal information you share with us when visiting our website or placing an order. By using this site, you agree to the practices described here. Any updates to this policy will be posted on this page, and changes will apply moving forward, not retroactively. We encourage you to review this policy regularly to stay informed about how your information is handled.

Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, postal address, email address, phone number, and payment details when you place an order or contact us. In addition, non-personal information such as browser type, operating system, and site usage patterns may be collected automatically through cookies and tracking technologies.

How We Use Your Information

The information we collect is used to process and fulfill orders, respond to inquiries, improve our website, and provide a more personalized customer experience. If you choose toThe information we collect is used to process and fulfill orders, respond to inquiries, improve our website, and provide a more personalized customer experience. If you choose to join our mailing list, we may also use your information to send you updates, promotions, and news related to Fielder Keepsakes. You can opt out of these communications at any time.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to understand visitor behavior, improve functionality, and tailor the browsing experience. Cookies may remember your preferences, such as login details or cart contents, but do not collect personal information unless you have previously provided it. Aggregate cookie and tracking data may be shared with trusted third parties to help us improve the site, but it will never be used to personally identify you.

Sharing of Information

We do not sell or rent your personal information to third parties. We may share information with service providers who help us operate our website, process payments, or deliver orders, but only to the extent necessary for them to perform their services. We may also disclose information if required by law, to comply with legal obligations, to prevent fraud, or to protect the rights and safety of our company, customers, or others.

Data Security and Retention

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Access to personal data is restricted to authorized employees and contractors who are required to keep the information confidential. We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Your Rights

Depending on where you live, you may have rights regarding the personal information we hold about you. These may include the right to access, update, or delete your personal data, as well as the right to opt out of certain data uses. To exercise these rights, please contact us using the details provided below.

Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that information has been collected from a child, we will take immediate steps to delete it.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, you may contact us at:

Email: ContactUs@FielderKeepsakes.com  

Phone:  800-733-1286

Changes to This Policy

Fielder Keepsakes reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the date of the last update will be indicated at the top. Continued use of this website after changes are posted signifies your acceptance of the updated terms.